These Terms of Service ("Terms") form a legally binding agreement between you ("User," "you," or "your") and Bloomline Digital LLC, a Virginia limited liability company ("Bloomline Digital," "we," "us," or "our"). By accessing our website at bloomlinedigital.com, purchasing any product, enrolling in Bloomline Academy, or using any of our services, you agree to be bound by these Terms in full. If you do not agree, do not use our services.
Please read these Terms carefully. They contain important information about your rights, our AI-generated content policies, refund terms, limitation of liability, and dispute resolution. Key sections are highlighted throughout.
By using our website or purchasing any product, you confirm that you:
If you are accessing our services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
Bloomline Academy offers self-paced AI training courses for business owners and professionals. Upon successful purchase and account activation, you receive lifetime access to your enrolled course(s) including all future content updates at no additional charge. Each course includes video content, AI-narrated lessons, industry-specific practice sessions powered by the Claude API, prompt templates, and a certification quiz.
Lifetime Access: "Lifetime access" means access for as long as Bloomline Digital operates the Academy platform, or until your account is terminated for violation of these Terms. We will provide 90 days' advance notice if the platform is discontinued.
Blossom Studio produces AI-generated digital deliverables including professional bios, resumes, logo concepts, social media kits, and mini websites. Each product is generated by the Claude AI API based on your intake form inputs. Delivery is via email to your provided address. Typical delivery time is under 60 minutes; maximum delivery is 24 hours from payment confirmation.
The Blossom Chatbot service includes setup, configuration, training on your business information, and deployment guidance for an AI chatbot on your website and/or messaging platforms. Scope, timeline, and deliverables are specified at the time of purchase.
Free consultations are provided on a best-effort, no-commitment basis. Scheduling is subject to availability. A consultation does not constitute a contract for services and carries no obligation for either party.
We aim for 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages (including AWS or Anthropic API), or circumstances beyond our control may cause temporary unavailability. We will make reasonable efforts to communicate planned downtime in advance.
To access Bloomline Academy, you must create a student account. By creating an account, you agree to:
One account per purchase. Course licenses are personal and non-transferable. You may not share, resell, sublicense, or provide access to your account or course materials to others. Each enrolled student requires their own individual purchase.
We reserve the right to suspend or terminate accounts that violate these Terms, without refund, after providing notice and a reasonable opportunity to cure (except for egregious violations which may result in immediate termination).
All prices are listed in U.S. dollars and are subject to change without notice (changes do not affect confirmed purchases). We accept payment via:
Payment is due in full at the time of purchase. By providing payment information, you authorize Bloomline Digital and its payment processors to charge the applicable amount. Stripe and PayPal collect and process your payment card data under their own security standards — we do not store raw card numbers.
Taxes: Prices are exclusive of applicable sales or use taxes. You are responsible for any taxes applicable to your purchase based on your jurisdiction.
Currency: All transactions are processed in USD. If your bank account is in a different currency, your financial institution's exchange rate and any conversion fees apply.
Our Commitment: We stand behind every product we deliver. If you are not satisfied, we want to make it right. Contact us first at info@bloomlinedigital.com before initiating any dispute with your payment provider.
| Product | Refund Window | Conditions |
|---|---|---|
| Bloomline Academy Courses | 7 days from purchase | Full refund, no questions asked. Email info@bloomlinedigital.com within 7 days of purchase date. |
| Course Bundles | 7 days from purchase | Full bundle refund if no more than 1 course has been substantially completed (more than 50% of lessons viewed). |
| Blossom Studio Products | 24 hours from delivery | Full refund if the AI-generated output does not reasonably reflect your intake form inputs. We will first offer a free revision before issuing a refund. |
| Blossom Chatbot Service | Before deployment | Full refund if requested before chatbot deployment begins. Partial refunds (pro-rated) available for work completed but not fully delivered. |
| Free Consultation | N/A | No charge — no refund applicable. |
Email info@bloomlinedigital.com with subject line "Refund Request — [Product Name]" and include your order confirmation number. We process approved refunds within 5–10 business days to the original payment method.
Important: Our products use Claude AI (Anthropic) to generate content. Please read this section carefully — it affects your rights to the content you receive and your responsibilities when using it.
AI-generated content delivered to you through Blossom Studio (bios, resumes, logos, websites, social kits) is provided for your personal and business use. Subject to Anthropic's usage policies and the limitations below, you own the output generated specifically for you based on your inputs. You may use, modify, publish, and distribute this content for your business purposes.
You may not use our AI-generated content to:
Your use of AI features in our products is also subject to Anthropic's Usage Policy at anthropic.com/policies/usage. By using our AI-powered features, you agree to comply with Anthropic's acceptable use requirements.
The Bloomline Digital website, Bloomline Academy course materials, "Blossom" brand and associated marks, product designs, code, graphics, written content, and all related intellectual property are owned by Bloomline Digital LLC and protected by U.S. copyright, trademark, and other applicable laws. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any of our proprietary content without our express prior written permission.
Your Academy enrollment grants you a personal, non-exclusive, non-transferable, revocable license to access and view course materials solely for your own personal learning purposes. You may not:
You retain ownership of information you provide in intake forms and account profiles. By submitting this content to our platform, you grant us a limited, non-exclusive license to use it solely for the purpose of generating and delivering your requested product. We do not claim ownership of your business information or use it for any other purpose.
If you provide us with feedback, suggestions, or ideas about our products, you grant us a perpetual, royalty-free license to use that feedback without obligation or compensation to you.
You agree to use our services only for lawful purposes and in accordance with these Terms. You expressly agree NOT to:
Violation of this Acceptable Use Policy may result in immediate termination of your account and access to all purchased products, without refund, at our sole discretion. We may also pursue legal remedies available under applicable law.
OUR SERVICES, PRODUCTS, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not guarantee specific business results, income, or savings from completing our courses or using our products. Individual results vary based on effort, market conditions, implementation, and factors outside our control.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLOOMLINE DIGITAL LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM:
YOUR USE OF OR INABILITY TO USE OUR SERVICES · LOST PROFITS, REVENUE, DATA, OR GOODWILL · UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA · AI-GENERATED CONTENT THAT PROVES INACCURATE OR UNSUITABLE · THIRD-PARTY CONDUCT OR CONTENT ON LINKED WEBSITES
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO BLOOMLINE DIGITAL IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Bloomline Digital LLC and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.
Contact Us First: Before initiating a chargeback or payment dispute with your bank or card issuer, please contact us at info@bloomlinedigital.com. We resolve the vast majority of issues quickly and amicably without the need for formal disputes.
If you initiate a chargeback or payment reversal without first contacting us and providing us a reasonable opportunity (minimum 5 business days) to resolve your concern:
This policy does not limit your legal rights as a consumer. It is intended to ensure we have the opportunity to address legitimate concerns before a formal dispute process begins.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions.
Before initiating any formal legal proceeding, you agree to contact us at info@bloomlinedigital.com and attempt to resolve the dispute informally. We will make a good-faith effort to resolve any dispute within 30 days of receiving written notice of your concern.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising from or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Fairfax County, Virginia. Both parties consent to the personal jurisdiction of such courts and waive any objection to venue.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
YOU AND BLOOMLINE DIGITAL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
If this class action waiver is found unenforceable for any claim, then the entirety of the arbitration agreement (if any) in this section shall be null and void for that claim, which shall proceed in court subject to Section 13.
Bloomline Digital shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from events beyond our reasonable control, including but not limited to:
During a force majeure event, our obligations are suspended for its duration. We will notify you promptly and resume performance as soon as reasonably practicable.
We reserve the right to update these Terms at any time. When we make material changes, we will:
For non-material changes (typo corrections, clarifications that do not affect your rights), we may update the Terms without formal notice. Your continued use of our services after changes are effective constitutes acceptance of the updated Terms. If you do not agree to any updated Terms, you must stop using our services and contact us regarding your account.
For questions, concerns, or notices under these Terms, please contact us:
Bloomline Digital LLC
📍 Herndon, Virginia (Fairfax County), United States
⚖️ Virginia Limited Liability Company
⏱️ We respond to all legal inquiries within 5 business days
For legal notices, please use "Legal Notice — Bloomline Digital LLC" as your email subject line to ensure proper routing and timely response.
These Terms were last reviewed and updated on January 1, 2026. Bloomline Digital recommends that you periodically review these Terms to stay informed of any updates.